Metro Air has been cooling and heating South Australian homes since 2008. And when it comes to air conditioning, a lot has changed since then. But our customers have been giving us consistent and positive feedback for 30 years.
From our industry-leading product range to our exceptional service and, here’s what our valued customers are saying about Metro Air.

Service

  • The metro Air service is second to none and the team are incredibly respectful of your home as well.
  • Joe from Metro Air is super knowledgeable, clearly explains all your options, and doesn’t push products. We have used Metro Air multiple times and they’re faultless.
  • The whole experience was outstanding. Joe made a follow-up call the night of installation to ask about my experience, visited the next day to demonstrate the technology, and responded to all of my questions.
  • Metro Air’s services are outstanding! Joe combines human touch with outstanding professional skills, incomparable service.

 

Quality products

  • Honesty and professionalism. Great advice and recommended a product that would suit our specific needs.
  • The Metro Air team certainly knows the meaning of service and product knowledge. Joe patiently walked us through every step of the installation.
  • Metro Air supplies quality products and offers peace of mind if anything goes wrong. I highly recommend this company.
  • His product knowledge was extensive, and he was keen to ensure the best unit was installed to suit my requirements.

 

Ongoing support

  • Metro Air supplies quality products and offers peace of mind if anything goes wrong. I highly recommend this company.
  • Metro Air installed our Panasonic ducted system a couple of years ago but what struck me was Joe’s dedication to customer service. Recently, I had an issue with the system and without hesitation, Joe offered to come over right away and investigate. Within 30 minutes he was at the door, found the issue, and serviced the system. Service like this is a refreshing rarity these days.
  • The Metro Air “after” service is second to none. Joe has revisited our home to fine-tune our settings and make sure everything is running exactly as it should.
  • Joe followed up after installation to check I understood how to operate the unit effectively and efficiently. I am now enjoying the benefit of having the perfect temperature in my home!

 

Communication

  • I don’t think I’ve ever enjoyed communicating with anyone working on our house as much as I have enjoyed Joe and Metro Air. I was blown away by their service, professionalism, attitude and workmanship. They’re the whole package.
  • I am so impressed with Joe’s excellent communication and great customer service. I got several quotes to replace my 20-year-old system and I’m really glad I chose Metro Air. The entire process was hassle-free and had the new system within a week.
  • The most professional service and best communication I have ever experienced from Joe and the team at Metro Air.
  • At every step, Metro Air was organised, really friendly to my family, and great at communicating what they were doing.

 

Great pricing

  • Joe is so professional, well priced, and very patient.
  • A highly recommended company for anyone installing air conditioning. The Metro Air team are professional and well organised. They gave me the best price and the system hasn’t missed a beat.
  • Metro Air’s competitors couldn’t match the personalised service or the price!
  • You can expect high-quality workmanship, excellent costings, and great communication throughout the process.

 

The above testimonials have been sourced from our 90+ 5 star reviews on Google!

You can read them all online here.